PropertyPassport Help Center
How can we help?
Learn how to set up your properties, stay on top of maintenance and keep a permanent service history.
All help topics
Getting started
A clear starting point for your first rental.
Properties
Keep each rental’s records together.
Maintenance schedules
Plan recurring work and follow the next due date.
Service history
Preserve the work already done, not just the work ahead.
Equipment & assets
Keep details of important equipment with the property.
Contractors & directory
Your trusted contacts and recommendations from landlords.
Reminders
Control when tasks appear and escalate on your Dashboard.
Reminder settings control when maintenance tasks appear and escalate within the PropertyPassport Dashboard; they do not send email, SMS or push maintenance reminders. The defaults are a first heads-up 30 days before work is due and a second nudge 7 days before. Change your defaults and overdue-reminder preference in Settings. These defaults are used when creating new tasks; individual tasks can have their own two reminder windows.
Plans & billing
Choose an active-property allowance that fits your portfolio.
Account & password
Sign in, verify your email or reset your password.
Still need help?
Contact the PropertyPassport support team.